Senior Enterprise Associate

San Diego, CA Campus - (view information about the San Diego campus)

We are currently seeking experienced candidates for this position with a strong preference toward individuals with bi-lingual (Spanish) skills. Please indicate level of fluency on your resume.

Individual delivers a variety of Open Enrollment and Custom client programs as well as partnering with an Account Manager on a Client Relationship Management (CRM) team to meet clients' needs and advance sales opportunities by providing subject matter expertise. This position will work with a team to grow the CCL client portfolio. Individual takes the lead role in discovery processes, design, development, and pilot delivery. Helps ensure optimal presentation of CCL capabilities, materials, and products to CCL clients.

Principal Duties and Responsibilities:

• Delivers open enrollment (OE) and custom programs, as designated, to senior managers and executives.
• Expertly facilitates group process; reads and responds to climate issues; quality of facilitation significantly deepens program impact.
• Designs, develops, and delivers new open enrollment and custom program materials, modules, and simulations as well as training others in their use.
• With CRM team, develops and implements client retention and acquisition strategies.
• With Account Manager and client, engages in a number of discovery processes to assess client needs and determine desired learning outcomes. Aligns outcomes to CCL portfolio and sells CCL's ability to deliver outcomes.
• Using sound adult learning principles and the breadth of CCL's capabilities, designs, and develops quality leadership development solutions with both individual and organizational impact.
• Collaborates with CCL staff on the development of new program designs including the development of content, exercises, cases and simulations.
• Communicates and negotiates solution design and delivery with clients within established guidelines.
• Partners with other CRM team members to develop planning, communication, and processes for client ease throughout implementation.
• Delivers pilot custom programs, and trains other faculty for customized solution delivery.
• Supports Client Relationship Management for major accounts.
• Uses assessment techniques for program development and enhancement.

Minimum Job Specifications (Requirements):

Education
Requires a Ph.D. in I/O psychology or other related field or MS in a business or social sciences field.

Experience/Work Background

• Minimum eight years experience working in corporate business and/or OD fields.
• Proven experience working in or consulting with Fortune 100 corporate clients.
• Expertise in the development of complex customized leadership development solutions for individual leaders as well as system-level change initiatives.
• Leadership role in an organization preferred.
• International work experience and executive coaching is a plus.

Specific Knowledge, Skills and Abilities Required

• Exceptional knowledge of relevant content areas, including the fields of management/leadership, organizational development, talent management, adult learning theory, and human resource development.
• Strong facilitation and program delivery skills.
• Demonstrated ability to work with senior leaders and executives.
• Demonstrated leadership ability (through successful supervisory experience, or accountability for generating positive results through others).
• Effective interpersonal skills (for interaction with clients, participants, and staff).
• Ability to perform successfully as a solo, team, or lead trainer across a wide range of programs.
• Flexible, adaptable with clients, colleagues and organization needs.
• Proven organizational and planning skills.
• Flexibility to travel. Programs may be delivered at client locations.

The above statements are intended to describe the general nature and scope of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified.

Please specify the position for which you are applying. Unsolicited resumes will not be accepted.

To apply, please send your resume and cover letter to hr@ccl.org for further consideration.