CCL Webinars
Feedback That Works
CCL Webinar Registration
Feedback That Works
For more information, email webinars@ccl.org
View computer requirements for participating in this webinar
When: Available on Demand 24 x 7 for 30 days upon registration
Duration: 1 hour
Price: $75 Premium Members Price $25 
No matter what level you occupy in an organization, timely, ongoing, accurate feedback is the best tool for improving yourself and helping others develop. Whether we are catching people doing it "right" or catching our people early in their mistakes to help them avoid bad habits, giving meaningful and effective feedback is an important component to helping people develop and to getting the job done. Creating and delivering a specific message based on observed performance is the key to effective feedback. Effective feedback should enable the receiver to walk away understanding exactly what he or she did and what impact it had on you.
This new Leading Effectively Webinar from the Center for Creative Leadership (CCL) shares insights from more than three decades of experience. In this session, the following will be addressed:
- An overview of why feedback is important to success
- Common mistakes in giving feedback
- Three steps to giving effective feedback
- Ten key traps to watch out for when giving feedback
Maximizing the Value of the Webinar
- Invite others to participate. Structure a group "lunch and learn" session and invite other colleagues to attend.
- Debrief the lessons learned. Set aside time at the end of the Webinar to discuss takeaways, and how they apply to your group or organization
- Tap into your training budget. Ask your HR group or manager to underwrite the Webinar as part of your organization's ongoing staff development effort.
About the Presenter
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Lynn Fick-Cooper Lynn brings more than twenty years of experience in leadership positions from a variety of organizations. In addition she has ten years of experiential group facilitation and classroom training experience in helping individuals become more effective leaders and helping teams work more effectively and collaboratively through a variety of leadership development programs, including CCL's Women's Leadership Program, Leadership Development Program, Foundations of Leadership program, and a variety of customized programs with clients in the consumer electronics, financial, hospitality, and cable industries as well as small business owners from a variety of industries. Lynn's previous experience at CCL includes serving as group director of institutional advancement with responsibility for fundraising and alumni relations; corporate relations manager where she managed the corporate giving program; and manager of marketing with responsibility for the marketing strategy, marketing communication, and public relations functions. Prior to joining CCL, Lynn held a variety of positions including: managing government and community affairs for the Greensboro Area Chamber of Commerce; serving as vice president of marketing for Huthwaite, Inc., a sales research and training firm outside Washington, D.C.; and serving as director of public relations for IHFRA (International Home Furnishings Representatives Association). Lynn received her B.A. in Communications and M.B.A. from the Bryan School of Business both at the University of North Carolina at Greensboro. |
