Leading Effectively e-Newsletter - October 2010 Issue

October 2010

In Your View

How would you rate your personal level of engagement in your work?

Take Note

Performance Reviews: A Mixed Bag.
What's the real value of these annual activities? (more...)

Can You Handle the Tension of Opposites?
In the context of significant, unrelenting change, leaders must be comfortable with the tension of opposites. (more...)

From the Blog

CCL's Bill Adams looks at the two standout leaders of this triumph over tragedy. (more...)

Leadership Skills for an Uncertain World

Last April, noted futurist and author Bob Johansen was giving a keynote presentation on leading in an uncertain world when a volcano erupted in Iceland. Johansen, his audience and millions of travelers were given a tangible lesson in how to live with volatility and ambiguity. (more...)

If You're a High Potential, Let CCL Help You Have Greater Success, Faster

Get introduced to the fundamentals of effective leadership for greater success, faster. Designed for individual contributors and high potentials, CCL's Leadership Fundamentals program will focus on building a foundation for greater leadership capacity and sustained success. Learn more.

Fundamental 4: Core Leadership Skills for Every Career Stage

Leaders at different levels of the organization face different business challenges. But whether you're an individual contributor, a first-time manager, a senior executive or somewhere in between, there are four leadership skills you need to master. (more...)

Employee Engagement: What Matters Now?

The world has suffered from a wrenching economic recession. Millions of jobs have been lost. Many people who do have jobs have gone through pay freezes, furloughs and benefit cuts. They continue to do more with less, in an atmosphere of instability. Where does that leave employee engagement? (more...)

5 Boundaries, 6 Practices

Today's most pressing challenges are complex and demand collaboration. But in a world where group boundaries collide, intersect and link, leaders must learn new ways to solve problems, drive innovation and transform organizations. (more...)

Exclusively for myCCL Premium Subscribers
Interviews with Guest Authorities on Leadership

Positive Leaders, Positive Workforce, Positive Outcomes
An interview with researcher and author Barbara Fredrickson, Ph.D.

Barbara Fredrickson has applied rigorous science to a touchy-feeling topic and, impressively, ended up with a powerfully practical book. (more...)

Not a myCCL Premium member? Learn more

Events You Won't Want to Miss

November 16:
CCL Webinar
Boundary Spanning Leadership: Catalyze Collaboration, Drive Innovation, Transform Organizations

December 9:
CCL Webinar
How to Maximize Learning from Experience

Did you know ...
that empathy can boost job performance?

A CCL study underscored that the ability to understand what others are feeling is a skill that contributes to effective leadership.

The study analyzed data from 6,731 leaders from 38 countries who were rated by subordinates on their display of empathic emotion. Specifically, the managers were rated on how well they tended to:

Be sensitive to signs of overwork in others.
Show interest in the needs, hopes and dreams of other people.
Be willing to help an employee with personal problems.
Convey compassion toward them when other people disclose a personal loss.

Each manager was also rated by a boss on items that measure job performance.

The findings were consistent across the sample: Managers who show more empathy toward direct reports are viewed as better performers by their bosses.

While the study did not look at the reason for this connection, the authors say that empathetic leaders are able to effectively build and maintain relationships — a critical part of leading organizations anywhere in the world.

Further details on CCL's study, including cross-cultural insights, are available in the white paper "Empathy in the Workplace: A Tool for Effective Leadership."

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